Charting New Directions
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Working with The Cabot Advisory Group

abot Principals are assisted by a large roster of Senior Consultants with a broad range of experience in all facets of human resources and organizational design.

Steven M. Darien
Chairman and Chief Executive Officer
formerly Senior Vice President, Human Resources
Merck & Co., Inc.
sdarien@cabotgrp.com

Read his articles "Managing the Human Side of Mergers and Acquisitions" and "Ask the Experts: Managing the M&A"

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Bruce Carswell
Chief Operating Officer
formerly Senior Vice President, Human Resources GTE
bcarswell@cabotgrp.com

Read his articles "HR execs are timely board candidates," "Career Counsel," "Ask the Experts: Coming on Board" and "Ask the Experts – Turning HR Skeptics Into HR Believers"

Madelyn P. Jennings
Senior Vice President
formerly Senior Vice President, Personnel Gannett Co., Inc.
mjennings@cabotgrp.com

Read her articles "Taking Risks," "Guidance on Sexism Accusations, Discomfort with Diversity" and "Ask the Experts: Helping Single Moms Succeed at Work"

Clifford J. Ehrlich
formerly Senior Vice President, Human Resources
Marriott International, Inc.
cehrlich@cabotgrp.com

Read his articles "Getting in on a Dialogue Early and 'Hiring' Your Boss" and "Corporate Governance: Fix It Now"


Charles F. Nielson
formerly Vice President, Human Resources
Texas Instruments
cnielson@cabotgrp.com

Read his articles "Building Relationships with the Board" and "Ask the Experts: Are You Losing All Your Best Employees?"

F.E. (Pete) Peterson
formerly Senior Vice President, Human Resources
Hewlett-Packard Company
ppeterson@cabotgrp.com

Read his articles "Of Budgets and Employees Who Have Plateaued" and "Ask the Experts: Take Steps to Tighten Your Fraud Policy"

Douglas M. Reid
formerly Senior Vice President, Global Human Resources
Colgate-Palmolive Company
& formerly Senior Vice President,  Human Resources
Xerox Corporation
dreid@cabotgrp.com

Read his article"Ask the Experts: Compensation Issues for Returning Seniors"

In Memoriam
Pam Farr
Pam Farr (1948-2005) was a founder and former president and chief operating officer of the Cabot Advisory Group. She also was formerly Senior Vice President, Human Resources, Marriott Lodging, Marriott International, Inc.

Read her articles "Managing the Colleague Who Didn’t Get Promoted" and "
What to Do When Restructuring’s in the Air"

The Cabot Consultants

Jim Schessler, Director of Consulting Operations

Jim Schessler served as Senior Vice President of Human Resources for Foster Wheeler Corporation, a $4 billion global Engineering and Construction company, where he was a member of the Board of Directors and the Executive Committee.

During his 12 years in this position, he provided leadership in the areas of Succession Planning and Development, Organization Design, Executive Compensation, Benefit plan Strategy and Design, and Labor Relations in manufacturing, construction and power plant operations.

He partnered closely with the leadership of both international and domestic business units to assist them in attaining their objectives. He also served as a catalyst during a major globalization process designed to increase the effectiveness of the company.

He was responsible for the direction of a global Human Resources organization including the United Kingdom , Italy , France , Spain , and Asia. He promoted and led an initiative to reduce international barriers so as to effectively leverage the best practices of each unit.

Executive Consultants

Diane M. Capstaff

Diane M. Capstaff has served in a number of innovative strategic and change management positions in human resources, administrative services and profit center management during her 30 years at John Hancock Financial Services. Most recently, as Executive Vice President, Corporate Sector, and a member of the company's eight-person strategic planning Policy Committee, she was responsible for Human Resources, Community Relations, Corporate Real Estate, Security, Administrative Services, Executive Development and Succession Planning, and The Center for Quality. While there she instituted diverse outsourcing, benefit improvement, cost control and quality control initiatives that contributed significantly to improved profitability and performance, in alignment with the company's move to go public. In addition, she spearheaded programs that broadened the culture at Hancock, including quality control processes that increased customer focus throughout the organization and family-supportive policies that received worldwide acclaim.

In her previous position, Ms. Capstaff served as Senior Vice President for Group Special Services while maintaining her responsibilities as John Hancock's chief personnel officer. As a profit center manager, she directed a critical segment of the company's $100 million group insurance business, including sales and administration for the five largest special accounts, as well as for all association and creditor insurance business. Introducing new product, sales and marketing strategies, she grew sales significantly in a business environment that saw a dramatic rise in the move toward HMOs.

Prior to that she served in a number of assignments that intimately involved her in the strategies that determined the future of John Hancock. As Second Vice President, Office of the Chairman, Ms. Capstaff helped look at future growth possibilities and determine ways to implement them. As Director, Office of the Future, she led the move to automation, and implemented use of such critical technologies as telecommunication, word processing and desktop computers.

Based in Marblehead, Mass., Ms. Capstaff has strong ties to the Boston business and professional community, including such roles as Past Chair of the Women's Network Advisory Boards of the Boston Chamber of Commerce, the Advisory Board of the Boston College School of Management, a Trustee of the Joslin Clinic and the Joslin Diabetes Center, and Past President of the Massachusetts Forum and the Boston Private Industry Council.

Steve Hansen

Steve Hansen has nearly 30 years of experience with the full spectrum of Human Resources issues, with particular focus on post-merger integration, in addition to prior experience in Sales and Operations.

As a Cabot Executive Consultant based in Wayzata, Minn., Mr. Hansen provides organizations with strategic assistance in merger management and transition, engaging the “heads and hearts” of team members, dealing with change, HR strategy, board relations and succession.

His experience crosses industries and functions. He has held positions in the finance, retailing and technology industries, with responsibilities ranging from Human Resources to running a distribution center, managing operations and marketing. In addition to serving as the head of HR with Norwest Corporation (Wells Fargo), he has experience with IBM, Macy's, Dayton Hudson (Target) and B. Dalton (Barnes & Noble). He has served as the corporate head of HR and also headed the HR function at the division level, with a full range of responsibilities for all HR functions during his career.

Mr. Hansen has had extensive experience with growth through acquisition, but also has been “acquired.” He has been deeply involved in initiatives that obtained outstanding business results. He

•  Helped pioneer the use of “reload stock” options and setting stock ownership targets as a means of aligning the interests of teams with corporate strategy, resulting in senior management retention in excess of 95%.

•  Participated in the four-fold growth of Norwest Corporation, culminating in the merger with Wells Fargo. During this time, Norwest was consistently identified as an industry leader and “most admired” corporation.

•  Sponsored and joined a team of HR professionals in the transition to the “new HR” with focus on business strategy and the application of technology.

•  Led the succession planning process for Dayton Hudson Corporation (now Target.)

•  Has dealt with labor negotiations, elections and union avoidance.

•  Championed and partnered with other Twin Cities organizations to form the Business Health Care Action Group, in an effort control health care costs and measure quality of care.

•  Served on a wide variety of non-profit, university and association boards, including the Minnesota chapter of Operation Smile, the North Memorial Hospital and Clinic, the Brigham Young University Marriott School of Management and the Wharton Center for Human Resources, Financial Services Group.

J. Roger King

J. Roger King, of Scottsdale , Ariz. , assists organizations in developing employee relations programs and human resources strategies that are aligned with business objectives.

As Senior Vice President of Human Resources for PepsiCo, Inc., Mr. King played a key role in shaping personnel programs for the fourth largest workforce in the world. He initially served with PepsiCo's Frito-Lay division, and later became Vice President of Personnel at Pizza Hut. Under his leadership, PepsiCo, Inc. achieved global recognition as a progressive employer and a leader in the development of successful employee programs and r epeatedly was cited for state-of-the-art flexible benefit and fitness and health enhancement programs

At PepsiCo, Mr. King Pioneered SharePower, a stock option program for all employees. During Mr. King's tenure, Tom Peters named PepsiCo one of the best four companies in the world to work for, and the company also was named one of the Top 35 firms for minorities by Black Enterprise magazine; one of the 100 best companies for Hispanics by Hispanic Magazine ; and one of the 52 companies cited in The Best Companies for Women.

Mr. King also served in HR leadership roles at General Dynamics, J.C. Penney and Ford Motor Company.

He has served as chairman of the Business Roundtable's Employee Relations committee and vice chairman of the Labor Policy Association. He is also on the board of directors of the LEADorganization and of the Personnel Group of America . He is a fellow of the National Academy of Human Resources and in 1993 was named Human Resources Executive of the Year by the Society for Human Resources Management. Mr. King also is a recipient of the Distinguished Alumni Award of Texas Christian University, where he is a trustee.

Senior Consultants

Lee Miller

Lee Miller has a diverse background in Human Resources. A graduate of Harvard Law School , Mr. Miller began his career in private practice, where he advised clients in matters of executive compensation packages and negotiated employment agreements for senior executives.

He then assumed senior Human Resources positions in the corporate environment. He was Senior Vice President of Human Resources for TV Guide Magazine , USA Networks and Barney's New York Inc. He was also Vice President of Labor and Employee Relations at R.H. Macy & Co. Inc.

Mr. Miller is considered an expert in the field of negotiations providing seminars, training programs and numerous articles on the subject. He is the author of Get More Money on Your Next Job: 25 Proven Strategies for Getting More Money, Better Benefits and Greater Job Security and A Women's Guide to Successful Negotiating: How To Convince, Collaborate and Create Your Way to Agreement , both published by McGraw-Hill.

His employment law experience includes partnerships at Shanley and Fisher and Seyfarth, Shaw, Fairweather & Geraldson. Combining his legal background with his experience and knowledge in executive compensation, he is able to provide significant assistance to corporate boards as to the appropriateness of pay plans and packages.

Mr. Miller is an adjunct professor of management at Seton Hall University , where he teaches courses in the MBA program. He is a frequent speaker and source for journalists. He has appeared on ABC's “Good Morning America,” and on NBC, CNNfn, CNBC, and MSNBC. He also writes for The Wall Street Journal Online.

Mr. Miller has served on a number of boards and is presently a board member of the American Repertory Ballet Company for which he chairs the personnel and compensation committees.

Annette Reeping

Annette Reeping has more than 25 years' experience holding leading Human Resource roles with a number of General Electric business units. In these positions, she had significant responsibility for implementing effective organizational change. Using highly proven processes, she partnered with senior management to implement cultural and operational improvements within the business unit. With GE Global Exchange Services she also led worldwide staffing, retention, compensation, training, and HR Six Sigma initiatives. She also has used Six Sigma principles to measure and improve the efficiency of the Human Resources function.

Ms. Reeping is particularly effective in assisting organizations in integrating the Human Resources function with their overall strategic objectives.

She possesses a broad HR background, which enables her to support clients confronting a wide variety of HR issues. 

Linda Schmidt

Linda Schmidt has had extensive experience in improving organizational communication processes both within and between business units. She has also effectively provided one-on-one coaching to various levels of management. Through the use of these skills she has significantly improved the organizational effectiveness of her clients' operations.

Prior to managing her own consulting practice, LC Schmidt Associates, she held a variety of senior managerial positions for Foster Wheeler Corporation, a $4 billion global engineering company. As a result of her effectiveness in the integration of major business acquisitions and the improvement in operational efficiencies within the combined units, she was given the role of Vice President/Continuous Improvement. In this capacity, she designed and delivered high-impact group training and coaching sessions to managers and staff.

Ms. Schmidt's listening, communication and coaching skills enable her to break down the barriers to change, thereby making a significant contribution to organizations eager to improve operational effectiveness. She serves on the Board of Directors of The International Alliance for Women as Americas Membership Chair, and on the Board of Directors for the Sussex County (N.J.) Community College Foundation. She also is a member of the National Association of Corporate Directors.

Edward Stetzer

Edward Stetzer has over 25 years of experience as a consultant, human resource (HR) executive and entrepreneur at both small and large companies.

He led Philadelphia's PECO Energy Company in remaining the largest non-union utility in the U.S. Ed facilitated the creation of the employee and labor relations' strategy for mergers and acquisitions; he also designed and delivered training programs to support that strategy.

Prior to joining PECO, Mr. Stetzer was a principal with a national Managed Behavioral Health Care (and EAP) Company and provided valued services to clients such as Vanguard, R.R. Donnelly, Campbell Soup and Scott Paper.

As a HR executive at Campbell Soup Company, Mr. Stetzer created and implemented a new cost-saving approach to manage a 100 million dollar health care system, and successfully negotiated with 16 separate unions.

Mr. Stetzer created the HR Department at Juice Bowl Products in Florida and introduced programs that reduced costs and improved productivity.

Mr. Stetzer holds an MBA from St. Joseph 's University and is an Adjunct Professor of Management at Drexel University and the University of Phoenix.

Page Stiger

Page Stiger has more than 25 years of experience in the banking industry with Chemical Bank (now J P Morgan Chase) and Summit Bank (now Bank of America), initially in sales and other line management positions. He was responsible for the business relationships with major multinational firms at Chemical and later opened the firm's New Jersey Private Banking office. He joined Summit Bank in 1988 and became its SVP of Human Resources the following year.

He has significant experience in design and implementation of incentive compensation plans focused on the strategy and goals of individual business units. He also created and implemented a career development and succession planning process, which significantly improved workforce effectiveness.

He has extensive experience with the integration of acquired companies, with more than 20 such transactions during his tenure. His programs resulted in the effective consolidation of business units, as well as the restructuring of the HR function to reduce cost and meet the needs of the post-acquisition company.

In his most recent role as VP Global Human Resources for Dendrite International, Mr. Stiger created a global HR function for a fast-growing organization. He formed and led cross-functional teams to effect global organizational change.

Anne F. Terrill, Ph.D.

Anne Terrill has 25 years' experience in organization change management. She has been a highly recognized business consultant for nearly 10 years, serving organizations such as Dendrite International, Schering-Plough Research Institute, McKinsey & Co., Princeton University and AT&T Capital Corporation. Prior to consulting, she was Vice President of Organization Design, Development and Quality at AT&T Capital Corporation.

Dr. Terrill has extensive experience in developing high performance/high commitment organizations, improving critical business processes and designing leadership development programs. Currently she designs and facilitates national and international strategic planning retreats for business unit leadership teams and boards.

The centerpiece of her interest is in human behavior and its implications for organization effectiveness. Dr. Terrill believes that, in the final analysis, the most promising vision and well-developed plan depend upon employee behavior for successful execution.

When groups find themselves locked in controversy or when leadership teams are unable to work productively, or when an organization has lost its momentum, Dr. Terrill works with the organization to design and implement the most effective change strategy.